JAN 2022
Extremely friendly customer service very helpful and quick
Vanessa Ruhle -- via Google
WASILLA •FEB 2022
Hailey is definitely meant for customer service. So polite and nice. This experience here was fantastic. In and out in less than 15 minutes to renew my license. Included my eye test and picture. Awesome!
Suzy Freeman -- via Google
WASILLA •MAR 2022
My agent was very friendly and knowledgeable. Her name is Erin and she made my visit exceptional!!!!
Gary Curtis -- via Google
MIDTOWN • FEB 2022
People very friendly, way faster than the DMV. But a bit more expensive. Will use them again
Steven Johnson -- via Google
WASILLA •FEB 2022
I've used UMV in Wasilla many times over the years. They're not cheap, but I appreciate not having to go to Palmer and deal with SOA DMV. Staff is always competent and quick. But today Kendra handled my transactions. Not only was she fast and proficient, but also very cheerful and friendly. That turned a chore into a pleasant experience, and I appreciate that.
gncc1race -- via Google
WASILLA •FEB 2022
Wasilla UMV is the best! All of the staff who have helped me are super friendly and competent, and they flow of the office is very organized, and efficient so the wait times aren’t bad at all.
Amber Ford -- via Google
WASILLA •MAR 2022
Hailey is amazing. She not only welcomed us with a smile and a kind hello, but she also took care of our many needs with ease. Two Real IDs, one title change, and a personalized plate later, we were all set. She was efficient and informative. Great visit to the UMV!
Stephanie Miller -- via Google
WASILLA •FEB 2022
LOVE LOVE LOVE — This is an amazing solution to an ongoing, lifelong problem of having to wait 3+ hours at a dmv - walk right in and get helped IMMEDIATELY!! I can’t remember the cute girls name that helped me BUT she went above and beyond to help me find the perfect name for my personalized plate for my dog grooming business — YAY! Totally recommend for every single dmv need I have! 💙🐾
Kristie Clark -- via Google
WASILLA •MAR 2022
Olivia at the wasilla umv was great she made everything super easy for me and was so fast. I definitely recommend going to the umv and having her help you. Such a great experience!!!
Samantha Nida -- via Google
MIDTOWN • FEB 2022
Another review to add! Review today 1/18/22. Blythe just helped me get a real ID and was so patient and helpful. She waited on me to find all the correct documents and even made me a small temp ID I could fit in my wallet. Really appreciated her help and I was in and out very quickly. 2 year ago review: Great service! I was in and out in about 15-20 minutes which was nice since I was on my lunch break. Both employees were extremely helpful and it was the one time I can honestly say I didn't mind going to the DMV or UMV.
Holly Hubbard -- via Google
WASILLA •FEB 2022
Super happy with UMV Wasilla, I've used them for all my DMV transaction needs. They are always fast professional and help me get what I need done fast without having to make several trips. Brenda helped me today and was super fast at getting all of my transactions completed!
John McFalls -- via Google
WASILLA •MAR 2022
The detailed information to request and process the vehicle renewal registration is accurate. The review and approval process was very fast. The customer service rep, Ms. Valerie, was very knowledgeable and exceptionally fast and responsive to answer my questions. Thank you so much, Ms. Valerie, for you kindness and exceptional work ethics and customer service. I would highly recommend this process to any Alaska resident military service men serving out-of-state to process his/her vehicle or driver’s license renewals.
Abner Ayala -- via Google
WASILLA •FEB 2022
Kendra was awesome! Took care of everything very quickly. Fantastic place to work with
Nick Strickler -- via Google
WASILLA •MAR 2022
Olivia was awesome today On Friday She helped me out with everything I needed and some very good customer service thank you Olivia
Louise P. -- via Google
MIDTOWN • FEB 2022
The best experience that I had ever had at the UMV Northern Lights. Blythe was such an amazing employee. She knew her job and what she was doing. It was the fastest transaction for the UMV and we had 3 different things going on. She handle it like a professional.
Dustin Ahuna-Haliniak -- via Google
WASILLA •MAR 2022
Came in today with multiple title issues. Behind the counter, Erin was a god-send.....patient and polite, superbly professional while being friendly. She maintained a pleasant conversation while quickly processing paperwork. I have a disability but barely noticed back pain due to her sunny disposition. Best service at OMV to date and will definitely come back in a month to get my trailer registration. 5stars!
Devon Stewart -- via Google
MIDTOWN • FEB 2022
First time using you UMV. Blythe was extremely helpful and getting my documents Processed quickly and correctly. I highly recommend this over the DMV. Wonderful customer service and so helpful thank you again I will be back.
Glacier Auto -- via Google
MIDTOWN •FEB 2022
Archie was extremely helpful and top notch professional. He politely advised me that I was missing a document and we couldn't move forward with the Real ID but he was able to issue me a standard ID. Archie, took the time to explain everything I needed to obtain the Real ID when I return. I would recommend UMV to everyone and anyone if they want quick and smooth experience. Thank you UMV for making this process as painless as possible AND for having convenient locations!
Janelle Tuttle -- via Google
WASILLA •FEB 2022
Sara was super fast and helpful! Never using DMV again 🙂
Daniel Iles -- via Google
MIDTOWN • FEB 2022
We were thrilled that our daughter passed her driver's test, and then realized that we'd have to wait two weeks for an appointment to get into the DMV. It felt like a small miracle that the UMV was open on Saturday AND it was open for walk ins. We were in and out, and now we she has her license! Blythe was efficient and friendly. I'd recommend this place to everyone.
Nena Robb -- via Google