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OUR ALASKA LOCATIONS

SOUTH ANCHORAGE

9138 Arlon St
Across from Fred Meyer
corner of Golovin and Abbott
Monday - Friday:
9:00am - 5:30pm
Saturdays:
10:00am to 4:00pm

MIDTOWN ANCHORAGE

1008 W Northern Lights Blvd
On Northern Lights across
from the Spenard Road House
Monday - Friday:
9:00am - 5:30pm
Saturdays:
10:00am to 4:00pm

WASILLA

1325 E Palmer-Wasilla Hwy
Same parking Lot as Home Depot
Former location of Body Renew
Monday - Friday:
9:00am - 5:30pm
Saturdays:
10:00am to 4:00pm

FAIRBANKS

607 Old Steese Highway
In the Cornerstone mall
across from Walgreen's
Monday - Friday:
9:00am - 5:30pm

Saturdays:
10:00am to 4:00pm

NORTH POLE

320 N Santa Claus Lane
Just off the Richardson Hwy
Next door to McDonald's
Tuesday - Friday:
9:00am - 5:30pm

Saturdays:
10:00am to 4:00pm

WHAT OUR CUSTOMERS SAY

OVER 1,000 5-STAR GOOGLE REVIEWS AND COUNTING

david susuico
david susuico
21:43 30 Sep 22
Great place to get your new tags! Blythe was professional, fast and even laminated my registration!
Tonia Smith
Tonia Smith
20:38 29 Sep 22
Fast and professional
Genaro Rodriguez
Genaro Rodriguez
01:18 25 Sep 22
Easy to find nice people working inside always helpful
cody holland
cody holland
20:47 23 Sep 22
I have visited this facility many times always leaving very happy with the service. This time was different for a few reasons and warrants a positive review.This visit started while I was in line listening to one of the rudest people I have ever seen. During this ladys abuse of a counter person another employee named Archie stepped in to try and help. No matter how rude this lady was, and dodging a tidal wave of personal insults Archie kept world class professionalism all the way to walking her to the door to see her out. His restraint and ability to stay collected was truly exceptional, and I would consider myself unusually lucky to have him in my employ. I hope someone that can spiff him sees this review, he really deserves a long weekend with a paid day off. Tip of the hat to you Archie.What originally brought me in was a recent vehicle purchase of a vehicle from 1971. I came in with an Alaska title from 1986 and it was very important to me to retain this original document to help with the story and history of this unique and special vehicle. I worked with Lilly and Billy to get this done and they both were instrumental in making it happen for me. It was immediately clear to me that helping me reach this paperwork goal was important to them, and they cared about it. They went as far as to find the best type of pen to not over-mark the 1986 title and deter from its originality while still doing their duty to do the paperwork as outlined by the state and their employer. I am very grateful to have both of them working with me on this, the customer service I received was S-tier, and I hope they are at the counter the next time I come in.Great work UMV Midtown team!!Edit 9/23/2022I came in again to title and register another special classic vehicle I picked up and was lucky enough to work with Blythe. She was super helpful and friendly, even taking a moment to go and find a plate with numbers on it that she knew would mean something for this particular vehicle, which is way above and beyond what the average consumer would expect from a DMV/UMV visit. Its service like this that inspires customer delight and keeps me coming back to this location and leaving with a smile. I hope to see a familiar face when I come in to title my next purchase!
Jessica Krieger
Jessica Krieger
23:26 22 Sep 22
I love this location! Friendly staff, short wait times, and great hours!!!
Donna Huffman
Donna Huffman
18:19 21 Sep 22
Miranda was very professional, polite and knew what was needed for the difficult process of of changing titles of vehicles in my late husband’s name to mine. Elizabeth helped me the day before in a kind manner as well so I was able to bring the proper documentation today that Miranda needed. A very pleasant experience for a difficult and emotional task for me. Thank you!
David Hickle
David Hickle
00:21 17 Sep 22
Best experience renewing my license that I have ever had! I was the only one there and it took less than 10 mins from walking in the door to leaving. The lady who helped me was very friendly, as well!
Sasha Quitugua
Sasha Quitugua
23:05 16 Sep 22
VERY HELPFUL TO ME!!!! JOANNA WAS VERY VERY KIND, QUICK AND HELPFUL!!!
Michael Ross
Michael Ross
23:30 14 Sep 22
Hailey was awesome, quick, efficient, she laminated, shredded and got us out in less than 15 minutes.
Amy O
Amy O
18:07 09 Sep 22
Hailey was great. Quick and efficient.
ramona davis
ramona davis
17:57 06 Sep 22
Janelle helped me and she was very patient and helpful. 5 star service for multiple transactions. Much faster than DMV
Dana Gandy
Dana Gandy
02:23 03 Sep 22
I had the opportunity of visiting the Arlon UMV today. I had a simple title transfer to take care of but I brought along a non-English speaking Ukrainian refugee who wanted to take his knowledge test. Elizabeth was friendly, helpful, and made the complex process involving passports, immigration documents, and other forms, as easy as possible. I really appreciate the friendly and helpful demeanor of the staff.
Justin Pratt
Justin Pratt
01:31 31 Aug 22
The building is open and bright. The customer service agents were knowledgeable, fun, and funny. I've never had such a good experience at the DMV.
Jen Theulen
Jen Theulen
18:55 27 Aug 22
Kada did great. Thanks for helping me out so quickly.
Nicole Hadik
Nicole Hadik
23:30 26 Aug 22
Asmeret went above and beyond with her customer service! First time at the UMV and were welcomed with a friendly and kind staff. I've always had complications with trying to get any kind of ID because of my foreign passport/ID. Asmeret was the first person I've met in town to have actually TRIED and fought to get me my permit renewed. And who actually gave me a call back!:) Even though it's temporary she did that just to buy me more time for my passport renewal. And that's GREAT customer service!! Thank you guys!!
Stefanie Sisk
Stefanie Sisk
17:40 25 Aug 22
This place is very convenient located in North Pole right across the street from Safeway. No line, very knowledgeable staff Asmeret was awesome to work with. In and out in 30 minutes, we had several things done renewed license’s and registration’s.
Austin Hansen
Austin Hansen
19:49 24 Aug 22
Asmeret made the process so easy, definitely will be using the UMV for now on forget 5 stars, 10 stars all day!!
CJ Dubbayew
CJ Dubbayew
23:36 22 Aug 22
Dealt with a large amount of people efficiently and professionally. I came in to a full line and left within an hour. Workers are very helpful and kind.
Merrie Dickson
Merrie Dickson
22:35 19 Aug 22
So glad North Pole got a UMV! Excellent service! Went above and beyond by providing a stool for me while I was getting a Handicap Hanger for a broken ankle...so I didn't have to stand on my one good leg the whole time!!
Audrey Grey
Audrey Grey
20:07 17 Aug 22
So convenient, speedy, and very friendly and helpful staff. Ten minutes tops to register my vehicle. Most pleasant DMV experience I've had. Thanks!
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