TESTIMONIALS

Michael Vince Maraviles
Michael Vince Maraviles
01:02 29 Nov 22
Soleil was very helpful!!!
Gary Hile
Gary Hile
23:19 28 Nov 22
Soleil was so very helpful and pleasant to work with. She made applying for my REAL ID a very smooth and seamless process which I was initially very fearful of. I will definitely come back for any future DMV services.
fast at games aka game all day troy
fast at games aka game all day troy
22:52 26 Nov 22
Was very helpful an nice i well be coming back. Thanks to blythe
Ricky Walsh
Ricky Walsh
19:57 26 Nov 22
Absolutely phenomenal service, I worked with, Blythe was a joy and got through mountains of paperwork in minutes!
Dylan Johnson
Dylan Johnson
00:41 26 Nov 22
Blythe was very personable and helpful! Got in and out in a decent amount of time. Thank you!
Curtis Dearing
Curtis Dearing
20:07 25 Nov 22
Fast and reliable service
Nate Simms
Nate Simms
01:28 24 Nov 22
Very helpful and was quick getting me taken care of.
Dray
Dray
01:04 24 Nov 22
Came in to do several things and aaaallll went way smoother than expected. Blythe made it toooo eeeaassyyyy
Kris Ellis
Kris Ellis
00:20 24 Nov 22
Soleil took care of changing over my driver's license quickly and with a smile! No line, no hassle!
Cookie0310
Cookie0310
01:54 23 Nov 22
Pretty chill. Thank you Archie and Soleil for the help! 👍
Alex Van Wyhe
Alex Van Wyhe
00:50 23 Nov 22
Soleil was very helpful with getting a new id and it took less than 30 minutes it was amazing!
Brad White
Brad White
20:51 22 Nov 22
Extremely courteous service
Jamal Jordan
Jamal Jordan
00:00 22 Nov 22
Was in and out quick thanks to Soleil
Faith Donald
Faith Donald
23:20 21 Nov 22
One of my best “DMV” experiences to date. Blythe was very kind, informative, and professional. Will definitely be back.
Sean ODowd
Sean ODowd
21:55 21 Nov 22
Always fast and convenient, Archie today was incredibly helpful. My go to branch!
Samantha Warren
Samantha Warren
21:03 21 Nov 22
Great fast service! Have been using this location for years and they are always super helpful!
Cara Stablein
Cara Stablein
23:45 19 Nov 22
Had a great experience at the UMV for the first time. I went midday on a Saturday and there was only one person in line in front of me. Fast and efficient service which I think is worth the extra cost. I was helped by Blythe and another employee who I did not get the name of, but both were super friendly!
E Young
E Young
21:28 19 Nov 22
Soleil is the goat, would definitely recommend, very friendly and smart!
ilyne hernandez
ilyne hernandez
21:27 19 Nov 22
Soleil was very knowledgeable and helped us with everything we needed! 10/10 would recommend! Super friendly also 🙂
HatcherPerfomance
HatcherPerfomance
20:58 19 Nov 22
Soleil was awesome! Took care of what I needed quickly and was very polite.
Alice Moonin
Alice Moonin
01:55 19 Nov 22
Great service, very friendly service
Ken
Ken
21:39 18 Nov 22
Experience was super fast and easy Archie at the midtown location was great
Mari Hansell
Mari Hansell
21:32 18 Nov 22
Soleil was very helpful!!!
dusan vujnovic
dusan vujnovic
21:09 18 Nov 22
Very friendly and helpful staff! Always super quick and efficient!Archer was very helpful and made sure i get everything I needed in a timely manner!
Nancy Moreno
Nancy Moreno
20:52 18 Nov 22
Good Services I love this place❤️
Edith Morales
Edith Morales
20:33 18 Nov 22
The smoothest DMV experience of my life! Love this place 🙂 I just moved to AK from out of state and was able to register my vehicle and get my new drivers license all in under an hour. I highly recommend the Northern Lights UMV!
Peggy Mahosky
Peggy Mahosky
22:15 17 Nov 22
Kat took good care of me, twice. Awesome customer service.
Amanda von Imhof
Amanda von Imhof
02:02 16 Nov 22
Blythe had great customer service and was great with explaining every step needed.
Tim Hilbert
Tim Hilbert
23:17 14 Nov 22
Blythe and Maurice provided timely, excellent service ! Thank you!
Elliot Mann
Elliot Mann
20:02 13 Nov 22
Blythe was great!! Efficient and friendly!
Glaiza Kordus
Glaiza Kordus
23:33 12 Nov 22
Soleil was very pleasant. Everything went smoothly
James Mitchell
James Mitchell
23:10 12 Nov 22
Soleil was great!
Athicha Yang
Athicha Yang
21:49 12 Nov 22
Blythe: fast, helpful, and very friendly!
Toby Andrus
Toby Andrus
00:18 12 Nov 22
SOLEIL WAS AMAZING! very helpful and not your typical dmv worker. Good job!
Brandon Field
Brandon Field
19:24 11 Nov 22
Soleil was extremely friendly and helpful. Next time I need something from the DMV I'll definitely be coming back.
Jon Shaw
Jon Shaw
01:11 11 Nov 22
Soleil is the best
john howard
john howard
02:09 09 Nov 22
I came in to renew my basic drivers. Soleil was helpful, and informative which was nice. Everything went smoothly.
Nathan Nathan
Nathan Nathan
00:17 09 Nov 22
Great experience! Blythe hooked it up! super friendly, very detailed and overall great experience! Never going to Wasilla again.
Daisy Chiskok
Daisy Chiskok
23:58 08 Nov 22
Savanah was a very efficient clerk when I went and got a read I'd, little time was taken from my wait she is an excellent person of knowledge, thank you for your speedy expertise much appreciated 😊 🙏.
Amy Lieb
Amy Lieb
00:29 08 Nov 22
My Son got his very first I.D. card today...Thanks for your customer service.
Edgar Tinajero
Edgar Tinajero
21:40 05 Nov 22
Super helpful and efficient. Would definitely recommend if you have any vehicle license needs.
Konrad K
Konrad K
18:59 05 Nov 22
Super fast and knowledgeable! Definitely the best UMV
Andrea Stovall
Andrea Stovall
17:45 05 Nov 22
Went to the UMV the other day & was helped by Archie & Soleil . AMAZING workers. They got me in & out in a reasonable time. Very professional, they answered all my questions. Definitely will be coming back .
Tony Stovall
Tony Stovall
02:19 05 Nov 22
Archie and soleil were very helpful.
Fredrick Livingston
Fredrick Livingston
01:38 05 Nov 22
Archie is the best! Helps me everytime I come here (coincidentally) but he’s great!
yui blue
yui blue
01:15 05 Nov 22
Archie is 10/10 super nice and helpful.
Trevor Kamkoff
Trevor Kamkoff
01:12 05 Nov 22
Archie was great helping us with what we need, nice and fast. 👍🏻
Toni Elyse
Toni Elyse
00:57 05 Nov 22
Archie was super patient and when I didn’t have the correct signatures and he helped my partner swiftly getting some paperwork transferred. So much nicer than the big ol dmv
Melissa Ausage
Melissa Ausage
00:33 05 Nov 22
Soleil was really sweet and helpful
Thomas Atkins
Thomas Atkins
00:12 05 Nov 22
Wonderful service, very well organized and professional. Probably better just vote the UMV in as our next president.
Luke Young
Luke Young
00:12 05 Nov 22
Blythe was verry efficient and friendly and answered all my questions in and out in 15 mins for my new drivers licence
Sebastian Jessee
Sebastian Jessee
00:09 05 Nov 22
Fantastic customer services best umv around town
Marieke Heatwole
Marieke Heatwole
23:11 04 Nov 22
Second visit this fall, in and out in less than 15-minutes. Friendly, competent staff. Who knew it didn’t have to be painful?! Blythe was efficient and fun. Who knew it could be fun?!
Zachary Cawvey
Zachary Cawvey
22:40 04 Nov 22
Blythe was great and easy to work with! Way to go Blythe!
Cynthia Nethercott
Cynthia Nethercott
22:17 04 Nov 22
I have been here twice and I really appreciate the short waiting time in line. There are lots of windows open and staffed with very friendly, helpful team members. I especially appreciate the team lead, Archie, for pointing out that I qualify for a senior discount and helping me receive all the benefits possible. The service here is excellent and all if the staff is experienced, knowledgeable and quick.
Shawn Van sandt
Shawn Van sandt
21:53 04 Nov 22
Killed I was in and out and had a blast great customer service you rocK UMV
John Avila
John Avila
21:27 04 Nov 22
Archie was very patient and did an excellent job with my tenant who is disabled. It took some effort to get her tested for her license renewal due to her limitations. His professionalism will serve him well for the future to come.
Alex Jacobson
Alex Jacobson
20:24 04 Nov 22
Fast and professional and Archie made it painless
NovicePSA10 Hunter
NovicePSA10 Hunter
19:57 04 Nov 22
👍👍
troy Barnes
troy Barnes
22:51 24 Oct 22
Fast and friendly service,knowledgeable staff
Mike H
Mike H
19:07 24 Oct 22
Soleil did an amazing job of taking care of me! Keep up the good work. Definitely breaks the stereotype of DMV employees being grumpy 🙂
Rhomel & Rhina Mallari
Rhomel & Rhina Mallari
01:17 18 Oct 22
UMV is awesome! I came in to change the title and registration to my name. Super long line. But everybody was so nice and hard working to keep things moving. Kat was the one who helped me. She was quick, smart and very helpful. Got the license plate I wanted! Any future things I need, I'll go back to them. Hope this review helps.
Eroni Ropati
Eroni Ropati
22:36 04 Oct 22
Blythe was the name of the lady that helped me out. She was awesome. Made my visit short and very helpful throughout the process. Appreciate it even more as it was during my lunch hour.
david susuico
david susuico
21:43 30 Sep 22
Great place to get your new tags! Blythe was professional, fast and even laminated my registration!
Genaro Rodriguez
Genaro Rodriguez
01:18 25 Sep 22
Easy to find nice people working inside always helpful
cody holland
cody holland
20:47 23 Sep 22
I have visited this facility many times always leaving very happy with the service. This time was different for a few reasons and warrants a positive review.This visit started while I was in line listening to one of the rudest people I have ever seen. During this ladys abuse of a counter person another employee named Archie stepped in to try and help. No matter how rude this lady was, and dodging a tidal wave of personal insults Archie kept world class professionalism all the way to walking her to the door to see her out. His restraint and ability to stay collected was truly exceptional, and I would consider myself unusually lucky to have him in my employ. I hope someone that can spiff him sees this review, he really deserves a long weekend with a paid day off. Tip of the hat to you Archie.What originally brought me in was a recent vehicle purchase of a vehicle from 1971. I came in with an Alaska title from 1986 and it was very important to me to retain this original document to help with the story and history of this unique and special vehicle. I worked with Lilly and Billy to get this done and they both were instrumental in making it happen for me. It was immediately clear to me that helping me reach this paperwork goal was important to them, and they cared about it. They went as far as to find the best type of pen to not over-mark the 1986 title and deter from its originality while still doing their duty to do the paperwork as outlined by the state and their employer. I am very grateful to have both of them working with me on this, the customer service I received was S-tier, and I hope they are at the counter the next time I come in.Great work UMV Midtown team!!Edit 9/23/2022I came in again to title and register another special classic vehicle I picked up and was lucky enough to work with Blythe. She was super helpful and friendly, even taking a moment to go and find a plate with numbers on it that she knew would mean something for this particular vehicle, which is way above and beyond what the average consumer would expect from a DMV/UMV visit. Its service like this that inspires customer delight and keeps me coming back to this location and leaving with a smile. I hope to see a familiar face when I come in to title my next purchase!
Sasha Quitugua
Sasha Quitugua
23:05 16 Sep 22
VERY HELPFUL TO ME!!!! JOANNA WAS VERY VERY KIND, QUICK AND HELPFUL!!!
CJ Dubbayew
CJ Dubbayew
23:36 22 Aug 22
Dealt with a large amount of people efficiently and professionally. I came in to a full line and left within an hour. Workers are very helpful and kind.
nana mari
nana mari
05:42 15 Aug 22
The first time I went, the people there are all very kind, very friendly especially Alyssa, Blythe, and Janelle are very kind, very friendly and have a lot of patience in explaining things in a very good way when one does not understand well. Thank you for your wonderful customer service! 👏🏻👏🏻😊
Ian Mills
Ian Mills
19:59 09 Aug 22
A dramatic improvement over the DMV in every way
Lisa Spencer
Lisa Spencer
05:08 29 Jul 22
What a great experience at this Midtown UMV! First there was almost no waiting time, (unlike the awful DMV). I was helped by Elizabeth and Archie; who were both professional, fun, friendly, quick, informative (useful information when it came to renewing my license or getting a Real ID compliant license), and extremely helpful. Elizabeth went above and beyond for me and even laminated my temporary license. Elizabeth has some serious photography skills because my license picture was one of the best I have ever had taken of me. Thank you Elizabeth and Archie!
Kari Pedersen
Kari Pedersen
03:38 29 Jul 22
No line when I went midday so I was able to get everything done in under 15 minutes. You pay a bit more than you would at the DMV but it is worth it in my opinion to save time and frustration.Soleil helped me and she was great! She was friendly, quick, and informative. She was happy to answer the questions I had and gave me a lot of useful additional information.
Samantha Schiess
Samantha Schiess
20:37 27 Jul 22
Had an amazing experience with Blythe at the UMV!!! She went above and beyond to help with a complicated task. I was blown away by her kindness, patience, and follow through!!! Best customer service experience ever!!! Thank you Blythe!!!
Icewhisper01
Icewhisper01
00:21 24 Jul 22
Amazing service. Needed a ID and liscense asap because I lost my wallet but they came through. Excellent customer service! You guys are awesome
Jenny Lizz
Jenny Lizz
20:36 21 Jul 22
The fastest DMV service ever!!! Just pay a little more than your regular DMV but they were highly professional and great customer service!!!
Darlene Taufaasau
Darlene Taufaasau
18:28 20 Jul 22
Fast and easy service. Was in and out within 15 minutes.
Karly Booker
Karly Booker
02:19 16 Jul 22
This place is awesome Maurice was awesome nice kind and funny for me being a crazy person her dealt with me:) your awesome
Jim Young
Jim Young
01:21 16 Jul 22
This has been a go to for years, process for transactions are always quick and fast. Staff have always been very helpful. Thank you Soleil for all your help. 👍
Karla Jones
Karla Jones
00:22 15 Jul 22
This was my first time here and Soleil made it so easy and quick, I’ll never go to DMV again!
Thomas Bredin
Thomas Bredin
00:42 13 Jul 22
Soleil was amazing! She does her job very well! Highly recommend!!
Valerie Mae Laureta
Valerie Mae Laureta
03:56 01 Jul 22
AMAZING SERVICE AND REPRESENTATIVES!(UMV - Midtown Anchorage)It was the last day before my tags expired and I needed to put the car title and registration under my name. It was right before their closing time and the line was incredibly long, but the great customer service I received made it worth the wait.I was assisted by Blythe who was absolutely AMAZING. She was thorough and made sure I had everything I needed for my new plates and paperwork. I was also short on cash and had to wait for money to be transferred. We waited for about 15 minutes before I could pay for the services. Keep in mind we waited a few minutes past 6PM closing time. She was very patient and understanding of my situation, and even related which made me less anxious. She was professional, sympathetic, and very kind-hearted.I was also assisted by Archie who was very positive and professional even with the pressure of closing. I also overheard him letting in a customer who barely made it before closing. He was very understanding of the customers urgency and needs.Blythe and Archie deserve recognition and A RAISE! Definitely coming back because of them!
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